This role requires a strategic thinker experienced in identity theft protection solutions.

Tenerity provides identity theft monitoring and resolution services to our clients and customers through B2B and B2C channels. We are seeking a visionary and purposeful leader of Strategic Product Management to oversee and evolve our identity theft protection product suite that will result for a more relevant, competitive and differentiated market presence. You will drive product development and innovation while defining and executing a long-term product strategy that delivers exceptional customer value and optimal business growth. 

• Develop and execute the overall product strategy in alignment with business goals, market needs, and customer insights.
• Collaborate with executive leadership to ensure product strategy aligns with the company’s vision and objectives.
• Support Commercial/Account teams on new sales efforts and client business presentations, acting as subject matter expert.
• Oversee the development of product roadmaps and ensure timely delivery of features and enhancements.
• Conduct thorough market research, competitive analysis, and consumer behavior studies to identify trends and opportunities. Use insights from research to inform product strategy, feature prioritization, and long-term roadmaps.
• Collaborate with design and engineering teams to implement solutions that address friction points and elevate the overall user experience.
• Lead Product Managers, ensuring alignment on priorities and effective execution of the product roadmap.
• Continuously engage with stakeholders across engineering, marketing, sales, and customer support to gather input, inform the roadmap, and align priorities with business goals.
• Identify, evaluate, and manage relationships with third-party vendors and partners to deliver high-quality services and integrations.
• Negotiate contracts, monitor vendor performance, and ensure alignment with regulatory and business requirements.
• Ensure the product complies with all regulatory, privacy, and security standards, building trust with consumers and stakeholders.

• Bachelor’s degree in business, computer science, or a related field.
• 5+ years of product management experience with a strong focus on identity theft protection solutions.
• Demonstrated experience managing a team of product specialists and driving execution of complex roadmaps.

• Proficient in commercial activities and client interactions that include identity theft solution content, landscape and roadmap.
• Proven ability to optimize customer journeys and enhance user experiences through design thinking and analytics.
• Expertise in leveraging market research, data analytics, and performance metrics to drive product success.
• Strong experience in stakeholder and vendor management, including negotiation and performance monitoring.
• Proficiency in tools such as Aha!, JIRA, and Confluence for product planning and execution.
• Exceptional problem-solving, leadership, and communication skills, with a customer-first mindset.